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YOUR MENTAL HEALTH

Where to go for help and advice?

IF IT IS AN EMERGENCY AND THERE IS A RISK TO LIFE (YOURS OR OTHERS) - CALL 999 IMMEDIATELY.

Firstly, if you have come here looking for help - please know you are not alone no matter what you may be feeling, and you deserve the absolute best that life has to offer.  We hope this page will help point you in the right direction to receive the help you (or your loved one) needs from specialists.

This page is designed to provide information only on who to contact, it is not a replacement for professional diagnosis. All information has been obtained from official charities & their websites, and NHS/healthcare provider sources. 

YOUR GP

In most cases, your GP should be the first place to go for help. 

Make an appointment (request an emergency one if you need to) and talk to your GP about how you are feeling.  They are trained to listen and guide you through the appropriate treatment for what you are experiencing - do not put it off.  If you are unable to see your GP but are in distress and needing immediate help, go straight to your local A&E.

If you don't have a good relationship with your GP, or have been to see them before and didn't get the help you thought you should have, you can ask to see another GP at your surgery, or can make an appointment at a different surgery.  If you are unsure where other surgeries are in your area, visit the NHS Choices website to locate one NHS SERVICE SEARCH

If you are under 25 and need help to know what to say at your appointment, here is a handy printout from YoungMinds to print out and take with you to help guide the conversation. YOUR GUIDE TO SUPPORT

If you, or someone you know, is in need of help - here are some contacts that can help you:

SUPPORT & ADVICE FOR ALL

THE SAMARITANS 

SANELINE

http://www.sane.org.uk
  • For over-16's - offers specialist emotional support and guidance.
  • Open 4.30-10.30pm, 365 days a year.
  • Call 0300 304 7000.

MIND 

https://www.mind.org.uk

For advice and support on types of mental health problems, where to get help, drug & alternative treatments, advocacy

  • Open 9am-6pm weekdays
  • Call the infoline on 0300 123 3393
  • Or text 86463
  • Or email info@mind.org.uk 

If you need legal advice regarding mental health, mental capacity, community care, human rights and discrimination/equality related to mental health issues

CALM (Campaign Against Living Miserably)

https://www.thecalmzone.net

  • A helpline for Men experiencing distressing thoughts and feelings.  
  • Open 5pm-midnight 365 days a year.
  • Call 0800 58 58 58.
  • There is also a WEBCHAT service if you prefer not to talk on the phone.

RETHINK

https://www.rethink.org

  • Over 16's
  • Provides practical advice on: 
    • different types of therapy and medication
    • benefits, debt, money issues
    • police, courts, prison
    • your rights under the Mental Health Act
  • Open Mon-Fri 10am-2pm
  • Call 0300 5000 927 

SWITCHBOARD - LGBT+Helpline 

https://switchboard.lgbt

  • For the LGBT+ community
  • All operators identify as LGBT+ and can listen to any problems you are having.  
  • Open 10am-10pm 365 days a year.
  • Call 0300 330 0630, or you can email chris@switchboard.lgbt 

NHS 111/NHS Direct

  • If you need medical help or advice fast, but it’s not a life-threatening situation
  • Call NHS 111 (in England) by dialling 111
  • or call NHS Direct (in Wales) on 0845 46 47

THE BRITISH ASSOCIATION OF COUNSELLING & PSYCHOTHERAPY

https://www.bacp.co.uk

  • To find a counsellor, enter your search criteria HERE
  • Email bacp@bacp.co.uk
  • or Call 01455 883 300

SILVER LINE

https://www.thesilverline.org.uk

  • For older adults (over 55's)
  • Offering help and advice for whatever you may be experiencing
  • Open 24 hours per day, 365 days per year.
  • Call 0800 470 8090

FOR CHILDREN & YOUNG PEOPLE 

CHILDLINE

https://www.childline.org.uk

  • For children and young people-  for help and advice with anything you are going through
  • Open 24 hours a day, 365 days a year
  • Call 0800 1111
  • Or start a live-chat with a counsellor HERE 

Papyrus HOPEline

https://www.papyrus-uk.org

  • For under 35's who are suicidal or self-harming
  • Open weekdays 10am–10pm, weekends 2pm–10pm and bank holidays 2pm–5pm.
  • Call 0800 068 4141
  • Or email pat@papyrus-uk.org 
  • Or text 07786 209 697.

THE MIX

http://www.themix.org.uk

  • Providing information and support for young people aged 13-25
  • Call 0808 808 4994 
  • Text THEMIX to 85258 and a trained volunteer will contact you
  • Or email them through their helpline form found HERE

NIGHTLINE

https://www.nightline.ac.uk

  • For students attending college or university
  • Your college or university may offer a night-time listening service, to help you through stressful and difficult times.  
  • All operators are also students so fully understand your thoughts and feelings.  
  • Click HERE to see if your college or university offers this service.

 

FOR FAMILIES

PARENTS HELPLINE  (run by YoungMinds)

  • For adults worried about a child or young person
  • Open mon-fri 9.30am-4pm
  • Call 0808 802 5544
  • Out of hours (and for non-urgent enquiries only) use the contact form and someone will get back to you within 3 working day CONTACT FORM 

FAMILY ACTION 

https://www.family-action.org.uk

  • Specialist support for parents with a mental health problem.
  • Call 0808 802 0222
  • Or text  07537 404 282
  • Or email NDPSS@family-action.org.uk

FAMILY LIVES 

https://www.familylives.org.uk

  • Providing help and support for all aspects of family life from birth to adulthood (including postnatal depression, dealing with divorce, bullying and more)
  • Call the helpline on 0808 800 222. 
  • Open 9am – 9pm Mon-Fri, and 10am – 3pm on weekends.

HOUSE OF LIGHT

http://www.pndsupport.co.uk

  • For advice and support dealing with Pre and Post-Natal Anxiety and depression
  • Also provides advice for Dads/partners
  • Call 0800 043 2031
  • Or call 01482 580499
  • Or text  07854 220790
  • Or email help@pndsupport.co.uk

PANDAS

http://www.pandasfoundation.org.uk

  • For help and support dealing with Pre and Post-Natal Depression
  • Also provides help and advice for dads/partners
  • Open 9am-8pm 7 days a week
  • Call 0843 28 98 401
  • Or email info@pandasfoundation.org.uk for a response within 24hrs

RELATE

https://www.relate.org.uk

  • Help and counselling services for problems in your relationship.

    BEREAVEMENT ADVICE & SUPPORT

      TOMMY'S

      https://www.tommys.org

      • For support after stillbirth
      • Advice from an experienced midwife with bereavement training
      • Open Mon-Fri 9-5pm.
      • Call 0800 0147 800 

      BEREAVEMENT ADVICE CENTRE 

      https://bereavementadvice.org

      • For those experiencing or about to experience loss of a loved one
      • Open Mon-Fri 9am-5pm
      • Call 0800 634 9494

      BEREAVEMENT TRUST 

      http://bereavement-trust.org.uk

      • If you are experiencing bereavement
      • Open weekdays 6-10pm
      • Call the helpline on 0800 435 455.
      • If this line is busy, call 0800 9177 416.

      CHILD BEREAVEMENT UK 

      https://childbereavementuk.org

      • Adults - Supporting families who have lost a child or whose child is dying
      • Children - providing support when losing a parent or loved one
      • Call 0800 028 8840
      • Or email  support@childbereavementuk.org

      SOBS (Survivors of Bereavement By Suicide)

      https://uksobs.org

      •  Call 0300 111 5065   

      SPECIALIST MENTAL HEALTH SUPPORT

      b-eat

      https://www.beateatingdisorders.org.uk

      • A helpline for those with eating disorders
      • Adults - call Helpline 0808 801 0677
      • Young people - call Youthline 0808 801 0711
      • Students - call Studentline 0808 801 0811
      • Or email them at help@b-eat.co.uk.

      OCD UK

      http://ocduk.org

      • For those struggling with OCD
      • Open weekdays 9am-5pm
      • Call 0845 120 3778
      • Or email support@ocduk.org.

      Anxiety UK

      https://www.anxietyuk.org.uk

      • For those struggling with anxiety
      • Open weekdays 9.30am–5.30pm, 365 days a year
      • Call 08444 775 774.

      No Panic 

      https://www.nopanic.org.uk

      • For those experiencing anxiety disorders
      • Open weekdays 10am-10pm 365 days a year
      • Call 0844 967 4848. 

      SPECIALIST OCCUPATIONAL SUPPORT

        Blue Light Programme (operated by MIND)

        https://www.mind.org.uk/news-campaigns/campaigns/bluelight/

        • Specialist advice and support for emergency services staff, volunteers, and their families
        • Call 0300 303 5999 (local rates)
        • Or email bluelightinfo@mind.org.uk
        • Or text 84999

        Combat Stress - Military Mental Health Helpline

        https://www.combatstress.org.uk

        • For those in the Armed Forces
        • Open 24 hours a day, 365 days a year
        • Call 0800 323 4444
        • or 0800 138 1619

        Carers UK 

        https://www.carersuk.org

        • For those caring for someone in a personal or professional capacity
        • Helpline open 10am–4pm weekdays
        • call 0808 808 7777
        • Or you can email them at advice@carers.uk.